Monitoring built for networks at the end of the road

Most monitoring assumes a data centre: reliable power, a wired uplink, someone down the hall. Pingmon was built for the other kind of network — repeater sites, solar-powered huts, tower gear on the end of a 5G link, hours from the nearest technician.

Know before your customers do

Pingmon checks each device as often as once a second, so a link that drops for eight seconds shows up as a link that dropped for eight seconds — not as a gap between two five-minute polls. When something stops answering, the person actually on call is told, by whichever channel reaches them where they are.

Everything on the site, not just the router

• Reachability and latency at up to one-second resolution, with real distribution — packet loss, minimum, average, 95th percentile — instead of a single averaged number that hides the problem.
• Interface throughput and errors over SNMP, with device health for the hardware people actually deploy in the field.
• Battery and solar through Victron VRM, because at a remote site the power system is the thing most likely to fail.
• Industrial equipment over Modbus TCP, for the gear that predates anything resembling an API.
• Host metrics from a lightweight agent, for the servers behind the link.

Alerting that reaches a person

Alerts go by email, SMS, webhook or push to the iOS app. On-call rotations decide who is responsible right now, and unacknowledged critical alerts escalate through a chain rather than sitting unread in a shared inbox. Time-block rotations handle the real world, where the roster is not simply "one week each".

Answers for the people who ask for numbers

Availability and latency reports over any window, exportable to CSV or PDF, and schedulable so the monthly summary arrives without anyone remembering to produce it. Dashboards are built from widgets you arrange yourself, and can be shared across a team.

Built to be run by more than one organisation

Every customer gets their own subdomain, their own data, and their own branding. Isolation is enforced at the database layer rather than by remembering to filter each query, and access is protected by mandatory two-factor authentication, or your own identity provider through single sign-on.

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